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Customer Service Representative Skills Resume

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Aiglentine Tess March 5, 2021 Resume

First, for each position listed on your resume, provide a short paragraph that describes your roles and responsibilities. This tip is designed to make sure you use keywords related to the position that the software may be searching for in your resume. If done correctly, it should allow your resume to earn a higher ranking in the system.

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If you are interested in developing your career, regardless of the type of industry you are presently in or the job you hold now, you need a resume that represents you in the best possible manner. Once you submit a resume you do not get a second chance to resubmit it and what the potential employer views determines their initial impression of you, your career, and your background. Whether you fill out an online form and upload a resume, or send a resume direct, it must connect you to the potential job by demonstrating you have acquired the necessary skills, training, education, or other similar qualifications. Your resume can either help your prospect of being considered, or cause you to be disqualified. That is the power a resume holds for you and your career.

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Let me share with you a tip related to your technical skills summary based on my review of resumes over the years. After I check the list of skills, my next step is to look further in the resume to identify the specific jobs where that skill was used and determine how much experience a candidate has with the skill. The point is that listing the skill is simply not enough. Truthfully, I’ve found that most candidates never mention the technical skill anywhere else other than in the skill listing. In these cases, I will assume they really don’t have experience with that skill and are just listing it to catch my eye. Therefore, follow through and ensure that the skills you list are also spelled out in your job experience write-ups. Never assume that a resume reviewer will know that you did x, y, or z. More often than not, they do not make those assumptions or they could even be non-technical staff who are just following a checklist to screen the resumes. So, remember, that if an employer lists a technical skill on the IT job posting or ad, make sure it is on your resume in both your technical skills list and experience write-up.

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Ensure that your sentences are worded to show that you actually did something. It sounds silly, but consider the following two sentences:

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Learn How Job Search Technology Works and Use it to Your Advantage – Technology is now in use at most medium and larger employers to help manage job applicants. This technology is much more accessible to a wider range of employers since prices have come down over the past few years. Why is this important to you? Because most of these software applications are used to quickly remove up to 75% of applicants from the review pool, which saves human resources staff a lot of time and work.

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You must make it easy for a resume reviewer to find your experience with specific skills on your resume. To do this, always include a Technical Skills section. You can take several approaches for your technical skills summary. The most common is to show a bulleted list, a short table, or even a short paragraph listing your technology skill set. Some list skills on their resume organized by technical area, such as database, programming languages, networking tools, etc. Keep the list of skills brief and high level as an overview of your skills. You don’t typically need to specify versions in the skill listing. Remember, the primary purpose of the technical skills list is to make your skills easy to find. You give the resume reviewer a way to quickly see an overview of skills listed on your computer programmer resume, such as programming languages, databases, testing tools, etc.

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