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Amazing Customer Service Resume Examples Livecareer Call Center Representative Example

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Patience Carmen February 23, 2021 Resume

Most people are not fully equipped for the task of developing a resume that meets all of the criteria listed above and that is why a professional resume writer is needed. However, my experience has found that a professional writer is not contacted until an attempt has been made to wing it, so to speak, and the results sought have not been obtained. In other words, there have been few or no job calls received. There is a hesitation to pay for the cost of a resume writer, especially when a person is unemployed – and I certainly understand the financial limitations of that situation. What I have found is that anyone who needs a job also needs to make this investment as it is an investment in a career that can yield long term results.

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Show a Skills Summary – Any IT type of resume needs to focus on specific technology experience. Why? Because recruiters, employers, resume reviewers, and application tracking systems all search resumes for keywords relevant to specific job postings. As you a programmer, I am sure you can imagine an algorithm designed to score your resume against the job posting based on similarity with keywords/skills in the posting. The reason you need a skills summary on your resume is to ensure you get all of those technologies and key words listed so you can score higher on these reviews.

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As I mentioned earlier, do not assume that a resume reviewer will be familiar with various terms and concepts that could substitute for the ones in the position announcement. That may or may not be true. Best advice is to use the potential employer’s terminology from the job posting since that is most likely what reviewers will be looking for. Again, do not assume that the initial reviewers are familiar with the technology involved with the position. They may not be. Be very clear that you meet all of their requirements by ensuring that your technical skills summary, experience summary, and experience details all generously use the correct keywords for the position you are seeking.

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If you don’t have certifications, why not begin training for the one most applicable to you? These can ease a career transition proving your knowledge in new areas where you may not have as much work experience. There are many great online or in-person training programs to prepare you for the certification exams.

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Use Action Verbs – Choose your verbs carefully. So many resumes are uninteresting due to poor verb choices. There are definitely skills to great writing, and using the right words to convey action and engage the resume reviewer is one of those skills.

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I am often asked for resume samples and that is another way I am able to distinguish my resume writing service from others as every resume written is custom made, instead of templates being used. What I can do is to describe my approach to resume writing and provide an overview of the process and format of the new resume. I have also taken another step and had my business certified by the Better Business Bureau as it confirms when the business was founded and provides an overall rating. This does not provide a guarantee of the quality of services provided; however, it does offer some measure of assurance when someone is interested in contracting with me to write their resume.

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