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Call Center Rep Resume

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Elisa Zaynab March 5, 2021 Resume

Most people are not fully equipped for the task of developing a resume that meets all of the criteria listed above and that is why a professional resume writer is needed. However, my experience has found that a professional writer is not contacted until an attempt has been made to wing it, so to speak, and the results sought have not been obtained. In other words, there have been few or no job calls received. There is a hesitation to pay for the cost of a resume writer, especially when a person is unemployed – and I certainly understand the financial limitations of that situation. What I have found is that anyone who needs a job also needs to make this investment as it is an investment in a career that can yield long term results.

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Write About Your Results, Not Responsibilities – Don’t let your resume make the mistake of focusing on your previous jobs’ responsibilities. Your resume should focus on the computer programming work that you did and what you achieved. As a hint, avoid using the word responsibility or responsibilities on your resume so you don’t fall into this trap.

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Next step, create a bulleted list of accomplishments in each position using the C-A-R method. For each bullet, follow the C-A-R formula: indicate a Challenge you faced, followed by the Action you took, and identify the Results of those actions. You must ensure that the achievements you include are relevant and significant so that a reviewer won’t read it and say ”who cares.” This is so important. Those who write resumes for a living are very skilled at wording these achievements to sound very impressive and make them relevant.

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Other misconceptions include the use of an objective on the resume and writing detailed job descriptions. A job objective is usually a statement of what the candidate would like to do or the specific job they are seeking. The reason why this is not needed is that the cover letter should express interest in the position and there is no need to state it again. In addition, many objective statements are so specific that the candidate would be ruled out from other potential positions that may be related to the advertised job. In addition, many jobs I have seen listed on resumes includes wording that either came from job descriptions or have been written like standard wording from these types of descriptions, and that doesn’t necessarily explain the skills the candidate has and may contain jargon that is not easily understood by everyone reading it.

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Keep it Relevant – In second grade, I played the role of a singing tree in my school play. As important an event as that was to me in my life, it is completely irrelevant to our discussion here about resume writing tips. You should follow the same advice on your resume. If it is not relevant or you can’t reword it so that it is relevant to the job or employer, leave it off. Focus your resume on the items that qualify you for the position you are seeking. In other words, get rid of the fluff. For example, I once received a resume from a programmer, however the only thing I remember from it was that they attended clown college and competed in national juggling competitions. Yes, that was interesting, but it completely trumped their qualifications for the programming position which I don’t even remember. Basically, limit items on your resume to those relevant to the position for which you are applying. Do not include irrelevant items to that position on the resume. If you haven’t figured this out yet, this means you will have multiple, fine-tuned versions of your resume for each type of position for which you apply.

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If you are interested in developing your career, regardless of the type of industry you are presently in or the job you hold now, you need a resume that represents you in the best possible manner. Once you submit a resume you do not get a second chance to resubmit it and what the potential employer views determines their initial impression of you, your career, and your background. Whether you fill out an online form and upload a resume, or send a resume direct, it must connect you to the potential job by demonstrating you have acquired the necessary skills, training, education, or other similar qualifications. Your resume can either help your prospect of being considered, or cause you to be disqualified. That is the power a resume holds for you and your career.

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